1. Summary

2. Terms & Condition

3. Privacy Policy

Summary

• For paid courses, if you want a refund before the programme's start you will receive a full refund of any payments you have made minus an administration fee of 20%. We are not liable for currency fluctuations if you pay in a different currency. 

• If you cancel during any stage of the programme, no refunds will be made. We make payments in advance to third-parties for every participant taking our programmes.

• Upon payment of Getting It Across, you acquire the following: 
  • Access to the e-platform and content over four weeks
  • one onboarding session
  • two live sessions
  • access to a reading folder
  • workbook
  • 15-day read-only access. 
• For sponsored courses, you will acquire the course's offer, which typically includes: 
  • Access to the e-platform for the course's duration.
  • A specific number of live sessions.
  • Workbook and readings. 
• Complimentary activities such as ACT Meets are not included in any paid or sponsored course; the programme and invitations are at the discretion of ACT! 
• We sell courses and merchandising through our e-shop. We might also receive grants and sponsorships. We do not request or accept commissions from our participants for the sale of art originating from our activities. You can report any misconduct at [email protected]. 

Terms & Conditions

1. Who We Are

‘Our Websites’ are operated by Portafolia Ltd, registered in England and Wales as a Limited Liability Company: 08386313. Reg office Arquen House, 4-6 Spicer Street, St. Albans AL3 4PQ

2. Use of the Site

You have permission for temporary use of the site. We can withdraw or change our service at any time without telling you and without being legally liable to you.

All the content of our website and programmes is our copyright or that of our tutors. You must treat all our content,  identification codes, passwords and other security information as confidential. If we think you have failed to keep confidentiality, we are allowed to disable your passwords and codes.

If you allow anyone else to use our site, you must make sure that they read these terms first, and that they follow them.

Only use the site as allowed by law and these terms. If you don’t, we may suspend your usage, or stop it completely.

We frequently update the site and make changes to it, but we don’t have to do this, and material on the site may be out-of-date. No material on the site is intended to contain advice, and you shouldn’t rely on it. We exclude all legal responsibility and costs for reliance placed on the site by anyone.

By using the site, you agree to us handling this information and confirm that data you provide is accurate.

If you order goods or services from us through the site, your order will take place under this Terms and Conditions policy.

3. Intellectual Property Rights

We are the owner or licensee of all intellectual property rights in the site (for example the copyright and any rights in the designs) and in any of the material posted on it. The content of this site, including the video lectures and materials, are protected by copyright. 

You must not use our materials for any marketing or commercial purposes. Sharing it on social media or any digital platform is strictly prohibited. 

If you breach these terms, you lose your right to use our site and must destroy or return any copies you have made.

Terms & Condition

1.     Eligibility

You (as Registrant) must be 18 years of age or older to use our site and products.   You will need sufficient fluency in the language of the programme you have chosen. 

2.   Payment / Registration

The fee for our programmes and products (the “Fee”) must be paid in full at the time of registration and purchase. Registration is not complete until we have received such full payment of the Fee. 

The Fee consists of a registration fee and tuition fees. Courses will be billed in pound sterling.

You agree to provide accurate and complete registration information.  Submission of your registration, alongside full payment of the Fee constitutes your acceptance of these Terms and Conditions.

4. Cancellations and Refunds

Cancellation by you

You have the right to cancel any time up to 14 days before the programme’s start date to receive a full refund.

If you want a refund within 14 days of the course start you will receive a full refund of any payments you have made minus an administration fee of 20% will be charged. We are not liable for currency fluctuations if you pay in a different currency. 

If you cancel the programme during any stage of the programme, no refunds will be made. We make payments in advance for every participant in the course. 

To exercise your cancellation rights as set out above, please inform us in writing, either by email to [email protected]

This cancellation right is provided to you in line with the Consumer Rights Directive (2011/83/EU) but applies regardless of whether you are a buyer located in the EU acting as a consumer and not for business purposes.

If you cancel your registration in an Online Programme at any time after the periods described above, you will not be entitled to a refund, except in exceptional circumstances, which will be entirely at our discretion. If a refund is granted to you, an administration fee will be charged.

We reserve the right to cancel courses when necessary due to unforeseeable circumstances or insufficient enrollment. In this instance, all tuition and fees paid for the course will be refunded to the paying party. We reserve the right to cancel any class up to the first day. Students/sponsors should allow up to six weeks for the credit to appear on their statements.

Our liability will be limited to a refund of the Fee or any other charges paid for the cancelled online programme. For partial cancellation of an Online Course, such refunds will be made on a proportionate basis. All dates are subject to change, however, a notice of such change will be given and refunds will not be issued for any rescheduled class.

5.   Participant Conduct

By continuing to access or use the Online Course and the website www.actprograme.io (the “Website”), or any content located via the Online Course and/or on the Website, you signify your acceptance of the below terms.  ACT Programme may modify these terms and conditions from time to time.

ACT Programme grants you a limited license to access and use the content located via the Online Course and/or on the Website in connection with the Online Course you are enrolled in.  As a condition of such license, you agree that:

• All materials – including but not limited to text, photographs, video, audio, images and any other content – appearing via the Online Course and/or on the Website are protected by copyrights and/or other proprietary rights belonging to ACT Programme and/or other third parties. You agree to abide by all applicable laws regarding copyrights, trademarks, publicity rights and privacy rights in the US, UK and any other jurisdiction from which you are accessing the Website.
• You may not copy, reproduce, duplicate, distribute, disseminate, publish, post, display, perform, modify, create derivative works from, upload to, transmit, or in any way exploit any content from the Online Course and/or on the Website.  You may not sell or offer for sale any of the content, or allow third parties to access it, or use such content to construct any kind of database. You may use the content from the Online Course and/or on the Website only for personal, non-commercial use.
• Any violation of these terms may result in your expulsion from the Online Course and/or ACT Programme, and you may be subjected to fines and penalties.

You agree to maintain the security of any user name and password required for accessing the Online Course.  You will notify us promptly if you become aware of any unauthorized use of your username and/or password.

Additionally, you will be required to comply with the Terms of Use (available at https://www.actprogramme.io/our-policies

The Company makes no claim that the Online Course content is appropriate for any particular purpose or audience, or that it may be downloaded outside of the United Kingdom or the United States. Access to the Online Course may not be legal by certain persons or in certain countries. When accessing the Online Course and/or the Website, you are responsible for compliance with the laws of your jurisdiction.

ACT Programme reserves the right to remove you from the Online Course and/or the Website if you do not respect these guidelines, ACT Programme staff and/or fellow students.

6.   Data Protection

By registering with ACT Programme and by paying the fees, you agree to ACT Programme collecting and using your personal data. This will be done in accordance with the Data Protection Act 1998 and ACT Programme’s Privacy Policy, available at https://www.actprogramme.io/our-policies

7.   Technology Requirements

The Online Course is facilitated through an online learning management system. It is your responsibility to ensure that you have the proper hardware and software requirements, along with access to Wi-Fi, to be able to participate in the course. You will need to ensure you have the proper technology at the time of registration as will be provided with the registration details

ACT Programme is not be responsible for any errors or failures in relation to your ability to access the Online Course, the Website or any related materials, including where such errors or failures are caused by: (i) a loss of connection on ACT Programme or your end; (ii) a breakdown or problems with the online software and/or (iii) a breakdown or problems with your internet connection, computer or system.

8.   Miscellaneous

This Agreement and any disputes that may arise between the parties in connection with this Agreement shall be governed by and construed in all respects in accordance with the substantive laws of England.

Any dispute connected with the formation, performance, interpretation, nullification, termination or invalidation of this Agreement or arising therefrom or related thereto in any manner whatsoever, and which cannot be settled amicably as provided for in the preceding Clause, shall be referred to arbitration conducted in accordance with the then existing Rules of the London Court of International Arbitration, by one arbitrator appointed in accordance with such Rules. The place of arbitration shall be London, and the arbitration shall be conducted confidentially in English language. The arbitration award shall be final and conclusive and shall be binding on the parties, and judgment upon such award may be entered in any court having jurisdiction thereof. 

Should you have any queries on the terms and conditions, please contact the Online Courses Department on [email protected]